Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely, quickly, and discreetly.

Processing Time

• Orders are processed within 1–2 business days after your order is confirmed.

• Orders placed on weekends or public holidays will be processed on the next business day.

• Once your order has been shipped, you will receive a shipping confirmation.

Delivery Time

Delivery times depend on your location within Saudi Arabia.

Estimated delivery times:

• Major Cities: 2–5 business days

• Remote Areas: 4–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

• Free Shipping is available on eligible orders and promotional offers.

• If shipping charges apply, they will be clearly displayed during checkout before you complete your purchase.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) in eligible delivery locations across Saudi Arabia.

Please ensure that someone is available at the delivery address to receive the package and complete the payment.

Order Tracking

Once your order has been dispatched, tracking information may be provided where available, allowing you to monitor your shipment until delivery.

Delivery Address

Please ensure your shipping address and contact number are accurate and complete before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Delivery Attempts

Our courier may attempt delivery more than once if the first attempt is unsuccessful.

If the courier is unable to deliver the package after multiple attempts or cannot contact the customer, the order may be returned or canceled.

Discreet Packaging

Your privacy is important to us.

All orders are packed in plain, discreet packaging with no product details visible on the outside of the parcel.

Damaged or Missing Orders

If your order arrives damaged, incomplete, or you receive the wrong item, please contact our customer support within 48 hours of delivery.

Our team will review your request and work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, delivery, or your order status, please contact our customer support team. We are always happy to assist you.